I am sharing with you this opinion written during the month of public innovation in France
The opinion relates a lot what TOKVIL innovation lab is standing for.
- learning of new methods like design thinking, co-construction, user centered design;
- innovation in the organisation and internal bottlenecks.
The article further notes the big game changers : digital and user centricity.
In terms of internal public service culture it shows that a risk culture needs to be created: learn to fail and learn from it.
This can go trough integrating day to day methods like design thinking, co-construction, user centricity.
It is here that a public innovation lab comes in , as a tool to derisk the change in culture, and integrate the risk element in a by default risk averse environment.
Want to knom more? Contact info@tokvil.Be